Accessibility Statement for Comfort Suites Kennewick

Comfort Suites Kennewick is committed to ensuring digital accessibility for people with all abilities including when assistive technology is being used. We are continually improving the user experience for everyone while applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Comfort Suites Kennewick strives to maintain compliance with the World Wide Web’s Consortium’s Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) on our website. Understanding that the industry is not operating from an approved or regulated legislation, Comfort Suites Kennewick is dedicated to enhancing our effort to follow the Web Content Accessibility Guidelines (WCAG) guidelines.

Feedback

We welcome any and all feedback from our guests.   Please share suggestions or report accessibility issues by emailing or calling our management team at any of the sources below.  If you need help booking your reservation, you may also reach out to us directly.

We try to respond to feedback within 7 business days.

Our hotel is ADA compliant and we welcome guests of all abilities.  Our Accessible Room types offer detailed descriptions to help guests choose the room that best suits their needs.  Accessible room types can be found here.

In addition to modern accessible guest rooms, we provide the below property features:

  • Accessible free parking
  • Accessible public entrance
  • Accessible registration desk
  • Accessible elevator
  • Accessible business center
  • Accessible pool with lift for access
  • Accessible exercise facility
  • Accessible meeting rooms
  • Accessible guest rooms with mobility features and entry or passage doors that provide 32” of clear width
  • Accessible route from the accessible public entrance to the accessible guest-rooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible entrance to the meeting room
  • Accessible route from the hotel’s accessible public entrance to the business center
  • Accessible route from the hotel’s accessible public entrance to the exercise facilities
  • Accessible route from the hotel’s accessible public entrance to the swimming pool & whirlpool
  • Alarms – Audible
  • Bathroom doors at least 32 inches wide
  • Bedroom doors at least 32 inches wide (812mm)
  • Braille elevator
  • Braille room numbers
  • Closed captioning on 55″ televisions
  • Grab bars in bathroom
  • Roll-in showers in some accessible rooms
  • Level or ramp entrance into the building
  • Lower or adjustable closet rod
  • Lowered bed
  • Lowered emergency evacuation instructions
  • Lowered light switches
  • Lowered peep hole in door
  • Lowered shelf storage
  • Lowered sink
  • Lowered thermostat controls
  • Rooms accessible to wheelchairs (no steps)
  • Service animals welcome  with no fee
  • Strobe alarms
  • Visual alarm for hearing impaired
  • Visual alarms for hearing impaired in hallways
  • Visual alarms for hearing impaired in public areas